❓ FAQ & Booking Policy

Learn about Flying Cat Taxi's flat-rate service, booking process, luggage & tunnel fees, payment methods and cancellation policy.

FAQ

Answers to common questions about booking and pricing

Our flat rate already includes all tunnel fees and luggage fees. A true flat rate with no hidden charges.
You can WhatsApp us as little as 15 minutes before departure. Booking a day in advance is recommended.
We offer hybrid taxis and above across the fleet — spacious, quiet, smoke-free cabins with ample luggage space.
For two or more stops, our team will arrange a flat rate based on distance, or offer a 15% meter discount. WhatsApp us for an instant quote.
Besides cash, we accept PayMe, FPS and other electronic payments.

Have other questions?

WhatsApp Our Team

📋Booking Terms & Conditions

1. True flat-rate promise: Our flat rate already includes all tunnel fees and reasonable luggage fees, with no hidden charges.

2. Special-case quotes: In extremely rare cases (e.g. special road conditions in remote areas, extreme weather, or an unusually large amount of oversized luggage), the final fare may be adjusted. In such cases, the final quote confirmed with the driver before departure prevails.

3. Multiple stops: Additional stops en route will incur a reasonable surcharge per stop. Please confirm the exact amount with our team when booking.

4. Waiting time: The driver provides a certain amount of free waiting time after arrival. If the wait is excessively long, a waiting fee may apply. We recommend being ready before your scheduled time.

5. Booking & cancellation: We strongly recommend booking in advance. To cancel or change a trip, please notify our team as early as possible to avoid disrupting driver dispatch.

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