❓❓ FAQ & Booking Policy
Learn about Flying Cat Taxi's flat-rate service, booking process, luggage & tunnel fees, payment methods and cancellation policy.
FAQ
Answers to common questions about booking and pricing
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WhatsApp Our Team📋Booking Terms & Conditions
1. True flat-rate promise: Our flat rate already includes all tunnel fees and reasonable luggage fees, with no hidden charges.
2. Special-case quotes: In extremely rare cases (e.g. special road conditions in remote areas, extreme weather, or an unusually large amount of oversized luggage), the final fare may be adjusted. In such cases, the final quote confirmed with the driver before departure prevails.
3. Multiple stops: Additional stops en route will incur a reasonable surcharge per stop. Please confirm the exact amount with our team when booking.
4. Waiting time: The driver provides a certain amount of free waiting time after arrival. If the wait is excessively long, a waiting fee may apply. We recommend being ready before your scheduled time.
5. Booking & cancellation: We strongly recommend booking in advance. To cancel or change a trip, please notify our team as early as possible to avoid disrupting driver dispatch.